eb44 Terms & Conditions
Please read all the terms and conditions below carefully before using this platform — they are considered a legal agreement between you and eb44.
General Introduction
eb44 is an online entertainment and betting platform providing services to users in Bangladesh. This document sets out the terms governing the relationship between eb44 and its users. These terms may be updated from time to time; continued use of the platform after any change means you have accepted the new terms.
1.1 Definitions
- "Platform" refers to eb44's website, mobile site, and all related services.
- "User" or "You" refers to any person who has registered on the platform or is using its services.
- "Account" refers to a user's registered profile on the platform.
- "Services" refers to the casino games, betting, bonuses, and other activities provided by eb44.
1.2 Applicability
These terms apply from the first time you access eb44 and remain in effect for as long as your account is active. In the event of any dispute or ambiguity, eb44's interpretation shall be considered final.
Account Registration
To open an account at eb44, you must meet the conditions below. Providing false information may result in account termination.
2.1 Eligibility Requirements
- You must be at least 21 years of age.
- You must be a legal resident of Bangladesh.
- You must not already have an active or previously closed account at eb44.
- You acknowledge that you are using this platform entirely of your own free will.
2.2 Registration Obligations
- You must provide accurate, complete, and up-to-date information at the time of registration.
- Each person may open only one account. Multiple accounts are prohibited.
- You are solely responsible for maintaining the security of your password and account.
- If you notice any suspicious activity on your account, notify eb44 immediately.
2.3 Identity Verification (KYC)
eb44 reserves the right to verify a user's identity and age at any time. Failure to provide the required documents may result in the account being temporarily suspended or permanently closed, in which case applicable funds may be returned.
Deposits & Withdrawals
All financial transactions on eb44 are processed through bKash, Nagad, Rocket, and Upay. Please provide accurate details to ensure secure and fast payments.
3.1 Deposit Conditions
- The minimum deposit amount is ৳300.
- Accepted payment methods: bKash, Nagad, Rocket, Upay.
- Deposited funds must come from the registered user's own account — third-party funds are not accepted.
- Once a deposit is successful, the balance will be added to your account.
3.2 Withdrawal Conditions
- The minimum withdrawal amount is ৳500.
- Withdrawals are only possible to the same payment method used for the deposit.
- Standard withdrawal processing time is 5 to 30 minutes.
- Your account's KYC verification must be completed before submitting a withdrawal request.
- Withdrawals may be held if the wagering requirements of any active bonus have not been met.
3.3 Suspicious Transactions
eb44 reserves the right to suspend processing of any transaction it considers suspicious. Using the platform for money laundering or fraud is strictly prohibited and will result in immediate account termination.
Bonuses & Promotions
eb44 offers various types of bonuses and promotional offers. By accepting these offers, the following conditions automatically apply.
4.1 Welcome Bonus
- New members will receive a 120% bonus on their first deposit, up to a maximum of ৳5,000.
- Example: deposit ৳1,000 and receive a ৳1,200 bonus, giving a total balance of ৳2,200.
- Deposit ৳10,000 and receive a ৳5,000 bonus, giving a total balance of ৳15,000.
- To receive the bonus, the first deposit must be a minimum of ৳300.
4.2 Wagering Requirements
- The wagering requirement for the welcome bonus is 20 times the bonus amount.
- Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.
- Example: ৳1,200 bonus × 20 = ৳24,000 must be wagered before withdrawing any bonus winnings.
- Bonus balance cannot be withdrawn without completing the wagering requirements.
4.3 General Bonus Terms
- Each bonus expires within a set time period.
- If evidence of bonus abuse is found, eb44 reserves the right to forfeit the bonus.
- You may not claim another bonus while one is already active unless explicitly stated otherwise.
- eb44 reserves the right to modify or cancel any existing promotion at any time.
VIP Program
eb44's VIP program offers regular players special benefits and cashback. However, certain conditions apply for achieving and maintaining VIP status.
Bronze Level
Weekly cashback of up to 0.4%. New members who play consistently can reach this level.
Silver Level
Weekly cashback of up to 0.8%. Players can advance to this level through regular activity from Bronze.
Gold Level
Weekly cashback of up to 1.1%. Long-term, consistently active players can achieve this status.
Platinum Level
Weekly cashback of up to 1.5%. Members at the highest tier receive special benefits and priority support.
Fair Use Policy
eb44 is committed to ensuring a safe, fair, and respectful environment for all users. The following activities are strictly prohibited.
6.1 Prohibited Activities
- Attempting to hack the platform's software or gaming systems.
- Using bots, automated software, or artificial intelligence to play games.
- Abusing bonuses by opening multiple accounts.
- Stealing another user's identity or providing fraudulent information.
- Using the platform for money laundering or illegal financial transactions.
- Harassment or aggressive behaviour towards other players or staff.
6.2 Consequences of Violations
If any of the above prohibited activities occur, eb44 reserves the right to suspend or terminate the account without prior notice, forfeit all balances and bonuses, and take legal action where applicable.
Responsible Gaming
eb44 is deeply committed to responsible gaming. Online betting is a form of entertainment — not a source of addiction.
7.1 User Responsibilities
- Only bet with money you can afford to lose.
- Avoid increasing your bets in an attempt to recover losses.
- Set a time and money limit for yourself and stick to it.
- Never prioritise gaming over family or professional responsibilities.
7.2 Self-Exclusion and Limit Setting
If you feel that gaming is having a negative impact on your life, eb44's support team can help you temporarily or permanently close your account. Contact us via live chat or at [email protected] for assistance.
Privacy & Data Protection
8.1 Data Collection and Use
eb44 collects personal information provided at registration and uses it to improve services, verify identity, and ensure security. For more details, please read our Privacy Policy.
8.2 Sharing Data with Third Parties
eb44 will not sell or transfer your personal data to third parties except where required by law. Limited information may be shared with the relevant payment service provider for payment processing purposes.
8.3 Data Security
eb44 uses SSL encryption and other industry-standard security technologies to keep your data and transactions secure. However, no method on the internet is 100% secure, so you are also responsible for keeping your own account password safe.
Dispute Resolution
9.1 Complaints Process
If you have a problem or dispute, please contact eb44's customer support team first — support is available 24/7 via live chat or by email at [email protected] in both Bengali and English. Most issues are resolved through direct communication.
9.2 Finality of eb44's Decisions
For matters not explicitly covered or requiring interpretation under these terms, the decision of eb44's management shall be considered final. All disputes are resolved through a fair investigation process.
General Provisions
10.1 Changes to Terms
eb44 reserves the right to modify these terms at any time. Users will be notified as early as reasonably possible of any significant changes. Continued use of the platform after a change constitutes acceptance of the new terms.
10.2 Service Interruptions
eb44's services may be temporarily unavailable due to technical maintenance or other reasons. eb44 is not liable for this; however, every effort will be made to restore services as quickly as possible.
10.3 Limitation of Liability
eb44 is not liable for any indirect loss, loss of profit, or business loss. To the extent permitted by applicable law, eb44's total liability shall in no case exceed the total value of the transaction in question.
10.4 Severability
If any part of these terms is found to be unlawful or unenforceable, that part will be removed and the remaining terms will continue in full effect.
Contact & Support
If you have any questions about these terms or need assistance, please get in touch with us.
Contact Methods
- Live Chat: 24/7 direct support in Bengali and English
- Email: [email protected]
Use our information pages to read and learn more about your responsible gaming guidelines.